Returns & Exchanges
At Pro Breeze, we want you to be completely satisfied with your home climate and wellness products. If you are not happy with your purchase, you can return your item in its original condition within 30 days of delivery.
Initiate Your Return
Contact our dedicated customer support team with your order number and reason for return to receive your unique Return Authorization (RA) number.
Package Your Item
Carefully place the product back into its original packaging, ensuring all accessories, manuals, and filters are included to avoid restocking fees.
Ship to Pro Breeze
Affix the provided shipping label to the outside of your box and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing